Terms & Conditions

These Terms & Conditions apply to all users and participants of
Revibe3040 services including:

studio classes, workshops, challenges, retreats, events, and online platforms.
By using our services, you agree to be bound by these terms:

Bookings & Payments

• All classes and sessions must be pre-booked via our booking system or app.

• Payment must be made in advance unless otherwise arranged.

• Multi-pass packages, memberships, and special offers are non-transferable and non-refundable unless required by law.

• Retreats or events may have separate terms which will be outlined prior to

registration.

• A ongoing monthly merchant processing fee of 1.7% & 0.30c will be applied from Stripe. These fees are included within pricing plans.

Cancellation & No-Show Policy

• Cancellations must be made 3 hours before the session to avoid losing the credit.

• Late cancellations or no-shows may result in forfeited sessions or a fee.

• Revibe3040 reserves the right to cancel or reschedule any class or event due to unforeseen circumstances (e.g. instructor illness, low attendance).

Health & Safety

• You must complete all relevant waiver and health forms (PAR-Q, consent forms) before participating.

• It is your responsibility to disclose any injuries, illnesses, or medical concerns prior to training.

• If you are pregnant or postpartum, you must notify your coach.

• Participation is at your own risk. You should consult your doctor before beginning any new exercise or wellness program.

Studio Etiquette

• Please arrive on time. Late entry may not be permitted once class starts.

• Respect staff, space, and other participants. Disruptive behaviour will not be tolerated.

• Wear appropriate footwear and bring your own towel and water bottle.

• Phones must be on silent and not used during sessions unless for health

reasons.

Intellectual Property

All content including class formats, programs, logos, videos, and materials are the intellectual property of Revibe3040 and may not be copied, recorded, or redistributed without written permission.

Limitation of Liability

Revibe 3040 and its staff are not liable for any personal injury, loss, or damage sustained while participating in classes or using studio facilities, except where required by law.

Changes to Terms

We reserve the right to update these terms at any time. Updated versions will be available on our website and effective immediately.

Contact

Questions? Reach out to:
Email: info@revibe3040.com.au

Membership Policy

Automatic Renewal

All Revibe3040 memberships renew automatically on a rolling month-to-month basis unless cancelled in accordance with our cancellation policy.

Cancellation Policy

• A minimum 3-month commitment is required before cancelling a membership.

• Cancellations must be submitted in writing via email to info@revibe.com.au with 30 days’ notice.

• Cancellations will not be accepted verbally or via social media.

• Your membership will remain active and be charged until written cancellation is received and the notice period is complete.

Suspensions / Holds

• Suspensions are allowed for up to 2 weeks at a time, every 6 months only.

• Suspensions must be for a minimum of 5 days.

• Requests must be submitted in writing and approved before they take effect.

Early Termination

• Cancelling your membership before the agreed minimum term may result in payment of the remaining membership fees.

• Unused sessions are non-refundable but may be transferred to another person upon approval by Revibe3040.

Expiry & Refunds

• Membership classes expire at the end of each week/fortnight/month.

• Unused classes do not roll over and are not refundable.

• Refunds are only offered where required under Australian Consumer Law.

Non-transferable

Memberships are personal and may not be shared, except in cases where unused sessions are transferred (with written approval).

Fee Structure

• Credit card transactions incur a 1.7% & 0.30c fee from Stripe. All processing fees are included in the plans.

Price Adjustments

Revibe 3040 reserves the right to reasonably increase membership pricing with advance written notice.

Compliance with Studio Policies

By joining, you agree to abide by all studio rules, cancellation procedures, and Revibe 3040’s Code of Conduct.

Refund Policy

At Revibe3040, we are committed to providing high-quality fitness, wellness, and holistic

experiences. We understand that sometimes plans change, so we’ve created a fair and

transparent refund policy to support both our clients and our business.

Classes & Casual Sessions

• Cancellations must be made at least 3 hours before the scheduled session to

avoid forfeiting the session or incurring a fee.

• No refunds will be issued for missed or unattended sessions unless due to

medical reasons with supporting documentation.

• Sessions cancelled within the notice period may be credited for future use within

the validity period.

Memberships & Packages

• All memberships and class packs are non-refundable once purchased.

• Suspensions are permitted for a maximum of 2 weeks every 6 months and must

be for a minimum of 5 days per suspension. Suspensions outside of this policy will not be

approved unless due to documented medical reasons or unforeseen circumstances.

• If you experience injury, illness, or extenuating circumstances, a pause or

extension may be considered with supporting documentation.

• Early termination of a membership contract will incur the full amount of remaining

payments owed, as per the agreement. Unused sessions will not be refunded but may be

transferred to another participant upon approval.

Events, Workshops & Retreats

• Deposits for special events (e.g., breathwork, sound healing, ice baths, retreats)

are non-refundable unless otherwise stated.

• Cancellations made more than 7 days before the event may be eligible for a

partial refund or credit.

• Cancellations made within 7 days of the event will not be refunded, but you may

transfer your place to someone else upon notification.

Merchandise

• Items can be returned or exchanged within 14 days if unused, in original

packaging, and with proof of purchase.

• Refunds will not be issued for used items unless they are faulty.

Change of Mind

We do not offer refunds for change of mind. Please choose carefully and feel free to reach out

to discuss any services or purchases before committing.

Contact & Enquiries

If you have questions about this policy or need to discuss your individual circumstances, please

email:

info@revibe3040.com.au

We appreciate your understanding and ongoing support!

Media Consent

Policy

Revibe3040 - Photo, Video & Testimonial Release

At Revibe3040, we love to capture the energy, community, and empowerment that happens in

our sessions. Occasionally, we may photograph or record content during classes, events, or

retreats for promotional use.

By attending a Revibe3040 service, you may be photographed or recorded unless otherwise

notified.

You grant Revibe3040 the right to use your image, video, voice, or testimonial for marketing

purposes including:

• Website, email newsletters, and social media

• Printed materials and promotional campaigns

• Retreat or event marketing

If you do not wish to be included in any media:

• Please notify us in writing via email or on your waiver form.

• We will do our best to ensure your image is not captured or used.

Consent is voluntary and can be withdrawn at any time by contacting us in writing.

Contact for Media Queries:

Email: info@revibe3040.com.au

Revibe3040 is committed to protecting your privacy and the confidentiality of your personal

information. This Privacy Policy outlines how we collect, use, store, and protect your data

across our website, client services, programs, and communication platforms.

What We Collect:

We may collect the following personal information when you:

• Sign up for classes, workshops, retreats or programs

• Join our mailing list or contact us

• Purchase services or merchandise

• Complete forms, waivers or assessments

Information may include:

• Name, email, phone number

• Emergency contact details

• Health and fitness information (e.g. injuries, medical history, pregnancy)

• Billing and payment information (only for transactions – not stored directly)

• Photos/videos (only if consent is given)

How We Use Your Information:

We use your information to:

• Deliver and improve our fitness and wellness services

• Provide personalised support and recommendations

• Communicate session updates, events, challenges and offers

• Respond to inquiries and provide customer service

• Comply with legal or insurance obligations

You may unsubscribe from emails or SMS communications at any time.

How We Store Your Data:

Your data is securely stored using encrypted third-party platforms (e.g., booking systems, email

services). We take all reasonable steps to protect it from misuse, loss, or unauthorised access.

Health and medical data is treated as sensitive information and is only accessed by relevant

staff to support your safety and experience.

Disclosure of Information:

We will never sell or share your personal data with third parties for marketing. We may disclose

information only if:

• Required by law

• Required for insurance, medical or emergency situations

• You have given explicit consent (e.g. testimonials, social content)

Website & Cookies:

Our website may use cookies and analytics tools to monitor performance and improve your user

experience. This may include information like your IP address, browser type, and time spent on

pages. You can disable cookies through your browser settings.

Accessing or Updating Your Info:

You may request to view, update, or correct your personal details at any time by contacting us

at info@revibe3040.com.au We will respond within a reasonable timeframe.

Consent:

By engaging with Revibe 3040 through our services, programs, or website, you consent to the

collection and use of your information in accordance with this policy.

Contact:

If you have questions, concerns, or a privacy complaint, please contact:

Email: info@revibe3040.com.au

Accessibility

At Revibe3040, we are committed to creating a welcoming and inclusive space for everyone. We understand that accessibility is essential and are continually working to ensure our studio, programs, and digital platforms are accessible to all individuals, including those with disabilities.

Here’s what we offer:
Step-Free Studio Access: Our facility is wheelchair- and mobility-aid accessible with step-free entry.

Accessible Bathroom Facilities:

A fully accessible bathroom is available onsite.

Clear Signage:

Easy-to-read signs and directions are displayed throughout the studio.

Supportive Staff:

Our team is trained to offer support and modifications to ensure all members feel safe and empowered.

Flexible Workout Options:

We provide exercise variations and equipment adjustments to suit a range of physical needs.

Inclusive Programming:

Our sessions cater to everyone of all abilities and life stages, with particular support for perimenopause and menopause. If you have specific accessibility needs or questions, please contact us ahead of time, we’re here to help make your experience smooth and supportive.